Warranty Info

1. Warranty Period

  • Warranty Period varies depending on the item. Please check the receipt for warranty duration.

2. Warranty Eligibility

  • Original Packaging and Receipt with Order# must be present
  • Item must be within Warranty Period
  • For Warranty coverage, refer to the following table
What is Covered What is not Covered
Manufacturer Defects (an error in the design or production of a product, causing it to not work properly). Physical damage to the item.
Item dead on arrival (DOA). Any modifications and alterations that were done to the item.
  Damages are caused by fires, electrical surges, and accidental drops.

Damages caused by improper usage, setup, or installation.


Wear and tear, and cosmetic damage.


    3. Standard Warranty

    • We will first attempt to diagnose the problem, and attempt to repair/fix the problem (where applicable).
    • If the repair is unsuccessful, we will either replace the item or return it back to our supplier for a replacement/repair.

    4. Refurbished Items

    • If a refurbished product is found faulty within its warranty period, we will:
      • Refund the amount purchased. (Subject to restocking fee)
      • Send back to manufacturer for repair.

    5. Restocking Fee

    • Restocking fee (15% of the purchased price) will be charged if an item is returned for a refund.

    6. All rights reserved

    • We reserve the right to not offer warranty service for items returned without any proof of purchase, missing original packing, and all original accessories.


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